I previously had my account fully verified, all of a sudden, I need to resubmit my POA, I wonder what triggers such, of which I did and it is still under review! The way I trusted deriv I didn’t expect such, my accumulated funds are frozen I can’t participate in trading as my POA is under review. Kindly assist with the matter please to preserve customer loyalty.
Hi, @beswarm-airshed-2 . Thank you for reaching out. Upon checking on your account, we noticed that you have contacted our Live Chat support related to the same concerns, and we are glad to inform you that your document has been successfully verified accordingly. Thank you.