problème de vérification

You’ve reached the limit for uploading your documents. solution merci

@azimene-abraser-2 ,. Hello. Since you have reached your limit, it will be difficult to upload from there again.

To solve this, you have to chat with deriv through the “live chat” on your deriv page.

See the attached pic to locate the “live chat” feature.

I tried it several times

@azimene-abraser-2 ,. Yes I know. There are many clients waiting on the queue to chat with deriv via the “live chat”.
You need to be patient and wait for your turn.


Please, for better assistance and protection of your account’s data, kindly reach out to us via LiveChat. We will help you in the best way possible.
Thank you!