Reactivating my account !

Hello
I would like to ask for assistance on Reactivating my current Deriv account please
Thank you

2 Likes

@blewits-acaroid-2 ,. What happened to the account?
Did you close it yourself or deriv deactivated it?

2 Likes

Good day. Deriv closed it due to me not using it for sometime but im struggling to open it again

1 Like

@blewits-acaroid-2 ,. Since deriv deactivated as a result of it being dormant, you will need to contact deriv via the live chat and inform them of the need to reactivate the account.

Hi blewits-acaroid-2, please, for better assistance and protection of your account’s data, kindly reach out to us via LiveChat. We will assist you to reactivate your account as soon as possible.

My eth was withdrawn from my deriv account pls after reactivation do i get back my eth si as to start back my trading

Hi beblain-accourt-2,

Please, for better assistance and protection of your account’s data, kindly reach out to us via LiveChat. We’ll work with you to resolve any issues as quickly as possible.

Thank you for being part of our Deriv community!

I had created a demo account to practice a few months ago and I had started to configure a real account so I wanted to finish sending the documents and for that I started the process again but at the end here is the message that is displayed
“Already signed up?
An account with your details already exists.
If you’re having trouble signing in, let us know via chat”
so I said to myself that if I close the account my data will be deleted and I can create our own

1 Like

@blatant-aerotow-1, we regret to note this. However, we would need to check further on your issue. Therefore, kindly reach out to us via LiveChat, for better assistance and protection of your account’s data. We’ll work with you to resolve any issues as quickly as possible.

100628515 My account why is disconnected

Hello, @birling-adorant-2. Thank you for joining the community! We regret to note that. Kindly reach out to us via LiveChat, for better assistance and protection of your account’s data. We’ll work with you to resolve any issues as quickly as possible.

Hi Deriv i want to reactivate my account it was blocked

Hello, I need a help . My deriv account has been deleted by mistake, how can I reactivate it?