Reactivating my account !

Hello
I would like to ask for assistance on Reactivating my current Deriv account please
Thank you

1 Like

@blewits-acaroid-2 ,. What happened to the account?
Did you close it yourself or deriv deactivated it?

Good day. Deriv closed it due to me not using it for sometime but im struggling to open it again

@blewits-acaroid-2 ,. Since deriv deactivated as a result of it being dormant, you will need to contact deriv via the live chat and inform them of the need to reactivate the account.

Hi blewits-acaroid-2, please, for better assistance and protection of your account’s data, kindly reach out to us via LiveChat. We will assist you to reactivate your account as soon as possible.

My eth was withdrawn from my deriv account pls after reactivation do i get back my eth si as to start back my trading

Hi beblain-accourt-2,

Please, for better assistance and protection of your account’s data, kindly reach out to us via LiveChat. We’ll work with you to resolve any issues as quickly as possible.

Thank you for being part of our Deriv community!