Stuck on verification p2p page

I am stuck on the “Please register with us!

To use DP2P, you need to choose a display name (a nickname) and verify your identity.” Page I can’t seem to be able to register even after being verified and anytime i click on verify it say i am actually verified so why can’t i still use it?

@belayed-acetate-2 ,. If you are using the app, then delete it and reinstall again.

Hi belayed-acetate-2,

Please, for better assistance and protection of your account’s data, kindly reach out to us via LiveChat. We’ll work with you to resolve any issues as quickly as possible.
Thank you!