How is it that the deriv application says that identity is not verified and yet the DP2P app says it's verified

How is it that the deriv application says that identity is not verified and yet the DP2P app says it’s verified and should I do, because I already verified the identity long ago

Hello @chorals-advisal-2, we’re truly sorry for the inconvenience. To make things right, our team has already reached out to you via email to address your case. If you have any further inquiries or issues, don’t hesitate to contact us through LiveChat. We’re here to help and would be delighted to assist you further. Thank you!

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