Hi Deriv Community Members,
Please be informed that we will process any withdrawal request within 24 hours timeframe from our end and it is also subject to your payment method and your account status.
If you requested a withdrawal back to your VISA Card, it may take 5-15 working days for your funds to appear in your account and this depends on the card’s issuing bank.
If you haven’t received your withdrawal after 8 working days, please contact our support to request an ARN.
Hope this information helps
If you have any questions, please visit our Help Centre or contact us via Live Chat and WhatsApp.