MasterCard/Visa Card showing exceeded the deposit limit

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What to do if your card deposit limit is exceeded?

Kindly note that there is a maximum attempt for Mastercard/Visa Card deposits, which is:

  • 3 attempts per hour
  • 5 successful deposits per day
  • 15 successful deposits per week

Thus, please be advised to wait for 1-2 hours in order for the system to reset and then try again. Or you may try to deposit using an alternative payment method. For more information, you may contact us via LiveChat for further assistance or check our cashier page via this link Deriv App | Deriv

Hope this helps. Thank you!

If you have any questions, please visit our Help Centre or contact us via Live Chat and WhatsApp.