Withdrawal via payment agent

I want to withdraw my money via payment agents but my initial deposit was through P2P so i deposit extra through payment agent but i still can’t withdraw it i keep getting this message

It seems you’ve not taken full advantage of our trading facilities with the deposit you’ve made. Before we can enable you to make a withdrawal via a payment agent, we need you to contact us by live chat to explain why you wish to withdraw funds…

Hi @brankie-aeraria-2 thank you for joining the community! We regret to note this. Our Customer Support is available 24/7, kindly reach out to us via LiveChat, for better assistance and protection of your account’s data. We’ll work with you to resolve any issues as quickly as possible.

Regards,

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