Withdrawing through litecoin

Please i made a withdrawal through litecoin for the past 3hours till now I haven’t received my payments on my wallet

Please what could be the issue and it’s not showing pending on my account

Hello, @angicos-address-2. Thank you for joining the community! We regret to note that. Kindly reach out to us via LiveChat, for better assistance and protection of your account’s data. We’ll work with you to resolve any issues as quickly as possible.