I've not received my withdrawal

I have placed ba withdrawal for $15 in ltc and I’ve still not received anything to my wallet.Withdrawal almost an hour ago

Hello @alemana-acritol-2, we’re truly sorry for the inconvenience. To make things right, our team has already reached out to you via email to address your case. If you have any further inquiries or issues, don’t hesitate to contact us through Live Chat. We’re here to help and would be delighted to assist you further. Thank you!

What is your deposit method and what is your withdrawal method

Hi @bonitos-addeems-2, thank you for joining our community! In regards to your inquiry, you may refer to the link below for the available payment methods on our platform:

If you have any questions, please visit our Help Centre or contact us via Live Chat and WhatsApp.