Hello I’m looking forward to verify my account it has been more than 3 business days, almost 2 weeks and I haven’t been answered
Verification is done through national ID and its still optional
Thanks for the confirmation!! So this will not affect any deposit nor withdrawal
?
Hi @addeems-alength-2, please note that we have escalated this issue to the relevant team so they can verify your account as soon as possible. Our standard email response timeframe is up to 3 working days, however our team makes sure to solve all queries in the most timely and swift manner.
We’re very sorry about any delay you have experienced. If you have any questions, please let us know.