are the funds returned to the card when the deposit failed or was not successful

I have my card which has been blocked but unfortunately my bank says it has not provided a letter to prove that the card is blocked. Then is after vthe delay of 5 to 15 days of waiting for validation of My fund withdrawal is the money returned to the card if the payment failed.

Hi @byrooms-actious-2, thank you for joining our community. We regret to note this. If your deposit is unsuccessful, we would need to check the proof of transfer in order to trace the funds. To assist you further in regards to your case, kindly reach out to us via LiveChat, for better assistance and protection of your account’s data. We’ll work with you to resolve any issues as quickly as possible.