When attempting to access SmartTrader at SmartTrader | Online trading platform | Deriv the response is
Trading is unavailable at this time.
Screenshot: https://i.imgur.com/NYjr1S0.png
When attempting to access SmartTrader at SmartTrader | Online trading platform | Deriv the response is
Trading is unavailable at this time.
Screenshot: https://i.imgur.com/NYjr1S0.png
Hi angeled-affines-1, you would need to check the availability of a market. For instance, if you’re trading on the forex market, the market is not available on the weekends, hence, you will receive the above message. However, if this is not the case, then, we would need to check on your account further. For better assistance and protection of your account’s data. Kindly reach out to us via LiveChat. We’ll work with you to resolve any issues as quickly as possible.
I have the same problem a can you give me a link to chat with you…and also dtrade and smart trade are same or not?
Hi @argents-abactor-4, thank you for posting on our Deriv community. You can reach out to our customer support team by clicking here.
Dtrader and SmartTrader both offer binary options and offer the same market. However, for Dtrader, there is a trade type called Multipliers, meanwhile this feature is not available on SmartTrader.
You may find more information about multipliers in Deriv Community in this post: Introduction to Multipliers or on our website in this link.
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Outside the EU, financial products are offered by the following companies: Deriv (FX) Ltd, F16, Level 1, Paragon Labuan, Jalan Tun Mustapha, 87000 Labuan, Malaysia, licensed by Labuan Financial Services Authority (licence no. MB/18/0024); Deriv (BVI) Ltd, Kingston Chambers, P.O. Box 173, Road Town, Tortola, British Virgin Islands, licensed by the British Virgin Islands Financial Services Commission (licence no. SIBA/L/18/1114); Deriv (V) Ltd, 1276, Kumul Highway, Port Vila, Vanuatu, licensed and regulated by the Vanuatu Financial Services Commission; and Deriv (SVG) LLC, Hinds Buildings, Kingstown, St. Vincent and the Grenadines.
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CFDs are considered complex derivatives and may not be suitable for retail clients.
CFDs are complex instruments and come with a high risk of losing money rapidly due to leverage. 69% of retail investor accounts lose money when trading CFDs with this provider. You should consider whether you understand how CFDs work and whether you can afford to take the high risk of losing your money.
The products mentioned here may be affected by changes in currency exchange rates. If you invest in these products, you may lose some or all of your investment and the value of your investment may fluctuate. You should never invest money that you cannot afford to lose and never trade with borrowed money.
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