Coinspaid payment method

Hi Deriv Community Members, :innocent:

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Coinspaid is our new payment method where you will make a deposit using crypto (BTC/LTC/ETH/BCH/DOGE/ADA/TRX/XRP/BNB) and received the fund in fiat currency in your fiat account (USD/GBP/AUD/EUR).

How to deposit using Coinspaid

Step 1 : Please click on any of the Coinspaid icons on our Cashier page as per the image above.

Step 2 : Enter your preferred deposit amount and make sure it meets the minimum deposit requirement.

Step 3 : Scan the QR code or copy the crypto address provided on our Cashier page to make the transaction. You need to use the same network to make the deposit as the normal crypto deposit which is bech32 for BTC/LTC and eth for ETH.

Step 4 : Once you have done that, you can click on Check Status to confirm your deposit.

Upon depositing, please ensure that you are using the correct cryptocurrency and do not send any other currency to the address or QR code generated in the deposit section.

Be reminded that if you wish to make multiple deposits, you are required to generate a new address or QR code for your deposits by refreshing the page. Each address is only for one transaction and if you have used the same address for multiple transactions, you may lose your funds.

Hope this information helps. :bulb:

Have a great day and take care.

If you have any questions, please visit our Help Centre or contact us via Live Chat and WhatsApp.

I used this my transaction has been pending since 2/6/2022

Hi, @chapped-acylase-2 we regret to note this. However, we would need to check further on your issue. Therefore, kindly reach out to us via LiveChat, for better assistance and protection of your account’s data. We’ll work with you to resolve any issues as quickly as possible.