Cryptocurrencies via Fiat Account

Payments & Transactions
1

Hi Deriv Community Members, :innocent:

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Crytocurrencies via Fiat Account is our new payment method where you will make a deposit using crypto (BTC/LTC/ETH/BCH/DOGE/ADA/TRX/XRP/BNB) and received the fund in fiat currency in your fiat account (USD/GBP/EUR).

How to deposit using Cryptocurrencies via Fiat Account

Step 1 : Please click on any of the Cryptocurrency icons on our Cashier page as per the image above.

Step 2 : Enter your preferred deposit amount and make sure it meets the minimum deposit requirement.

Step 3 : Scan the QR code or copy the crypto address provided on our Cashier page to make the transaction. The QR code is only for the address and the network you would have to choose manually.

Step 4 : Once you have done that, you can click on Check Status to confirm your deposit.

Upon depositing, please ensure that you are using the correct cryptocurrency and do not send any other currency to the address or QR code generated in the deposit section.

Be reminded that if you wish to make multiple deposits, you are required to generate a new address or QR code for your deposits by refreshing the page. Each address is only for one transaction and if you have used the same address for multiple transactions, you may lose your funds.

Hope this information helps. :bulb:

Have a great day and take care.

If you have any questions, please visit our Help Centre or contact us via Live Chat and WhatsApp.

3

I used this my transaction has been pending since 2/6/2022

4

Hi, @chapped-acylase-2 we regret to note this. However, we would need to check further on your issue. Therefore, kindly reach out to us via LiveChat, for better assistance and protection of your account’s data. We’ll work with you to resolve any issues as quickly as possible.