Deposit for the first time

Greetings Deriv Community,

Are you having trouble with your deposit after creating an account with us? Let us share with you the steps on how to make a deposit to your account. :wink:

    1. Log in to your account here
  1. At the top page, please click on the “Cashier” option.
    Cashier option

  2. Once you click on the option, you can see all the ways to fund your account. Please be informed that the payment methods that appear will depend on the country you currently reside.

  3. After you have chosen the way of funding your account, you can see all the payment methods available for you to proceed with the deposit.

  4. Please follow the instructions provided once you have chosen the payment method for the deposit.

Hope the above information is useful for everyone.

If you have any questions, please visit our Help Centre or contact us via Live Chat and WhatsApp.

1 Like

I was ask of member ID and password that is were I’m having the issue now, how do I access the member ID or what is that so I can proceed with the payment

Hello, @budgies-aeraria-2. Thank you for joining the community! We regret to note that. Kindly reach out to us via LiveChat, for better assistance and protection of your account’s data. We’ll work with you to resolve any issues as quickly as possible.

1 Like

Hi there? I am almost new at Deriv .Please I am not able to log into my account.Could you aassist?

Hi @admired-acyetic-2. Thank you for joining the community! You may refer to the below article :

For better assistance and protection of your account’s data, kindly reach out to us via LiveChat. We’ll work with you to resolve any issues as quickly as possible.

tôi không nhận được tiền vào tài khoản khi nạp tiền băng ví điện tử

Xin chào, @babudom-accerse-2. Chúng tôi rất tiếc phải lưu ý rằng. Vui lòng liên hệ với chúng tôi qua LiveChat để được hỗ trợ và bảo vệ dữ liệu tài khoản của bạn tốt hơn. Chúng tôi sẽ làm việc với bạn để giải quyết mọi vấn đề nhanh nhất có thể.

Hi I tried making deposit to my account for the second time and it’s showing me unusual activity what should I do?

Hello, @boxings-affable-2 . Thank you for joining the community! We regret to note that. Kindly reach out to us via LiveChat, for better assistance and protection of your account’s data. We’ll work with you to resolve any issues as quickly as possible.

1 Like