Deposit not showing up.

Hi there im having trouble getting in touch with support.

I have tried live chat on the deriv website and on whatsapp and im just stuck waiting on support for more than 24 h.

I also emailed deriv support without success.

I have made a deposit and funds have been withdrawn from my account but is not showing up in my deriv account.

Hi, @calumny-aeolian-2 We’re truly sorry for the inconvenience and understand how frustrating this can be. Due to high traffic, our response times may be longer than usual. Please rest assured that our team is doing their best to assist everyone as quickly as possible. If your issue is still not resolved, we kindly encourage you to contact us again via Live Chat or WhatsApp so our team can look into it and help resolve the matter. Thank you for your patience and understanding.