Deposited not credited to my account

Hello have deposited some amount via deriv m pesa option but the fund doesn’t reflect in my accoount noow is 2 days the live chat option is not even responding both even via WhatsApp

Thank you for joining the community! We regret to note this. However, we would need to check further on your issue. Therefore, kindly reach out to us via live chat or WhatsApp, for better assistance and protection of your account’s data. We’ll work with you to resolve any issues as quickly as possible.