Dispute

Some one click on my order it’s now 48hours I have not been reversed and I have received several mails about the update and I comply and send what’s ask for and I also contacted the customer service they are asking for another 24hours

2 Likes

Please help with their contact info. I am having similar issue

@agynous-actious-2 ,. You can contact deriv via the live chat.

I have the similar issue… There are in some fake trades in driev p2p section… this is people are sick…

Friend U refund your Usd

derive wiped off my account and stole over 3 BTC from me wiping my trade history, deposits and transfer. y’all be careful

3BTC is alot. Did you get back your funds?

No I didnt I’ve talked to everyone even the CEO they keep lying

Hi @amphora-acadian-2, thank you for joining the community! For better assistance and protection of your account’s data. Kindly reach out to us via LiveChat. We’ll work with you to resolve any issues as quickly as possible.

Deriv (Investments) Europe Ltd (W Business Centre, Level 3, Triq Dun Karm, Birkirkara BKR 9033, Malta) is licensed in Malta and regulated by the Malta Financial Services Authority under the Investment Services Act to provide investment services in the European Union (licence no. IS/70156). It is also authorised and subject to limited regulation by the Financial Conduct Authority in the UK. Details about the extent of our authorisation and regulation by the Financial Conduct Authority are available from us on request.

Deriv (Europe) Limited, W Business Centre, Level 3, Triq Dun Karm, Birkirkara BKR 9033, Malta, is licensed and regulated for synthetic indices by the Malta Gaming Authority (licence no. MGA/B2C/102/2000).

Deriv Investments (Europe) Ltd is authorised to deal on its own account and is both the manufacturer and distributor of its products.

This information is intended for Retail & Professional clients.

CFDs offered by Deriv Investments (Europe) Ltd are considered complex derivatives and may not be suitable for retail clients.They may be affected by changes in currency exchange rates; If you invest in this product you may lose some or all of the money you invest; The value of your investment may go down as well as up.
CFDs offered by Deriv Investments (Europe) ltd also come with a high risk of losing money rapidly due to leverage. 66% of retail investor accounts lose money when trading CFDs with Deriv Investments (Europe) ltd. You should consider whether you understand how CFDs work and whether you can afford to take the high risk of losing your money.

+18 Icon Please trade responsibly. For more information about responsible trading please click here.