Hello, Last week I had to reset my PC and I’m now unable to access emails do to 2FA code been sent to a phone number that is no longer active… Google has no live chat and every option mentioned I’ve tried… The email is just gone… I need to now change the email on my account to make withdrawals and such… I need help I can provide documents needed to prove it’s my account… To the Deriv team, I appreciate you guys but it shouldn’t have to be this hard and almost impossible for an email change. I need help.
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