I mistakenly sent the wrong amount and already reached out to customer service. I was told I would get feedback and the money today, being Monday. However, Monday is almost over and I haven’t heard back yet. Here’s the ticket number: #22926720 @Juan_derivadmin
1 Like
Hello @brisket-alights-2 we’re truly sorry for the inconvenience. To make things right, our team has already reached out to you via email to address your case. If you have any further inquiries or issues, don’t hesitate to contact us through live chat. We’re here to help and would be delighted to assist you further. Thank you!
Nobody has reached out to me via email concerning the refund @Juan_derivadmin
1 Like