How long it will take to solve sharing payment method issue ?

Hi Deriv Community Members, :innocent:

If you share your payment method with another user, it will take 1-3 working days to resolve the case as we will proceed to remove the shared payment method and unlock your account.

We will get back to you via email once we solve the sharing payment method.

Furthermore, please be informed that subsequent sharing payment methods will lead to the permanent block of the payment method for any transaction on our website.

We hope this information helps :innocent: