impossibl to connect on my mt5 account

[Sivapria_derivadmin]

Salut @almemar-affixes-2, merci d’avoir rejoint notre communauté ! Pour vous connecter à votre compte MT5, vous pouvez vous référer aux articles ci-dessous.

Website:

MT5 login instruction

Dear members, If you are unsure of how to log into your MT5 account, this article might help you If you have created an MT5 account under your Deriv profile, you will be able to locate the MT5 account number along with your MT5 login information:Deriv app [MT5 log in] You may click on this link here for your MT5 login information: You will be able to find your MT5 login ID, Broker code, and the server you need to log in to. Please note that our MT5 broker code is Deriv. Y…

Mobile and PC:

MT5 New Server Name and Mobile App Re-login Guide

Hello Deriv Community, If you are using the MT5 mobile application, we would like to inform you that you will be logged out of your account on the 7th of February 2024. You might see an error like the one below. [image] To proceed, kindly follow the steps below to be able to log back into your MT5 account. 1. Delete the account connected to the main company name. Disclaimer: Deleting your MT5 account will only erase your login history in the MT5 apps. Your account information will remain i…

Nous espérons que ce qui précède vous aidera. Si vous avez des questions, veuillez visiter notre centre d’aide ou nous contacter via Live Chat et WhatsApp.

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