Isn't this like a joke?

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deriv ardin
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Hello @cataian-acronic-2,

We understand your frustration, and we sincerely apologize for the inconvenience. Unfortunately, internet connection issues can sometimes disrupt the conversation.
Please feel free to wait a moment,another agent will be with you shortly. Additionally, I have sent an email to your registered Deriv account for further assistance.
Thank you for your patience and understanding.

Therefore, kindly reach out to us via live chat or WhatsApp, for better assistance and
protection of your account’s data. We’ll work with you to resolve any issues as quickly as possible.

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lol. you sent me an email at my registered email address? lol. what everyone said? deriv support agents no hear what customer said, they just copy past a message. i said my registered email is not accessible and i want to change my email address. that ticket for that. and you sent me email at my registered email address. lol. this is the 2nd joke.

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It’s been a week since I’ve been trying to talk to a support agent to resolve my issue. but there is no one. if by chance any agent chat then he/she just copy past same replay. there is no one serious to resolve customers issues.