Dear Community Members,
Did you know that your Deriv MT5 and Deriv X account will be archived after 30 days of inactivity?
If you do not log in or trade in your Deriv MT5 or Deriv X account within 30 days, your MT5 or Deriv X account will be archived, and you would not be able to use the same MT5 or Deriv X account again.
You may also refer to our terms and conditions below:
5.3.5.1. We have the right to delete your Deriv MT5 and Deriv X demo accounts after 30 days of
inactivity.
5.3.5.2. We have the right to archive your Deriv MT5 and Deriv X real accounts after 30 days of
inactivity. To reactivate a real account, you may contact our Help centre.
When your account is archived, you would have to create a new Deriv MT5 and Deriv X account to start trading again. You may refer to the article below on how to create a new Deriv MT5 and Deriv X account:
Getting started with Deriv MT5 account
Therefore, to avoid your Deriv MT5 and Deriv X from being archived, please continue to trade and avoid leaving your account with no activities for 30 days.
We hope the above information helps, If you have any questions, please contact us via Live Chat or WhatsApp.