My deriv account hasn't been reflected

I deposited 30 dollars into my deriv account but the money have been deducted from my local bank wallet. Please the 30 dollars have not reflected in my deriv account I’m really sad about this it been hours

I deposited 30 dollars into my deriv account but the money have been deducted from my local bank wallet. Please the 30 dollars have not reflected in my deriv account I’m really sad about this it been hours

Kindly reach out the deriv live chat with following content

Hello, I deposited 30 USD into my Deriv account, and the amount has already been deducted from my local bank wallet. However, the deposit has not reflected in my Deriv account, and it has been several hours.

I’m really worried about this and kindly request you to look into the issue and assist me in resolving it as soon as possible. Thank you for your support.

Have reach to live deriv it’s been days why is this happening