My money been frozen

I unable to withdraw the money from the trading account to bank account due to the funds been frozen. I want the money be transfer to the bank account or my CR account

Dear Acapnia, we regret to note this. However, we would need to check further on your issue. Therefore, kindly reach out to us via LiveChat, for better assistance and protection of your account’s data. We’ll work with you to resolve any issues as quickly as possible.
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Regards,
Deriv.com

Contact Us | Online Trading | Deriv.com

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Give my money please

Give my money please :cry:

They are bothering me by asking for usd without giving me my money. The money receipt is not even presented through p2p.