No puedo retirar, no aparece la tarjeta con que deposite

Buenos días, mi situación es la siguiente, he depositado dinero con mi tarjeta debito y luego de un tiempo he obtenido ganancias, quiero retirar las ganancias y dejar el capital para seguir operando, pero cuando voy a la opción de retirar, me envían un correo de confirmación de identidad, este me redirige al cajero pero no me aparece la tarjeta con la que deposite.

Agradezco su colaboracion.

Olá tudo bem eu depositar um valor na minha conta real não está aparecendo o que aconteceu

Hi @calalus-acquist-2, obrigado por se juntar à comunidade! Para melhor assistência e proteção dos dados da sua conta. Por favor, entre em contato conosco via LiveChat. Trabalharemos com você para resolver quaisquer problemas o mais rápido possível.

Hi @arugola-acutate-2, obrigado por se juntar à comunidade! Para melhor assistência e proteção dos dados da sua conta. Por favor, entre em contato conosco via LiveChat. Trabalharemos com você para resolver quaisquer problemas o mais rápido possível.

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