Pls am been denied to deposited fund into my Cr wallet

1

I have been denied to deposit into my wallet pls can some one guide me on how to di it pls

1 Like
2

Please reach out to our Support team on [Live Chat]. They will help you resolve this issue.

We would also recommend you to try:

  1. Go to https://app.deriv.com/cashier/deposit, pick your wallet, then choose a method.

  2. Use a stable internet and don’t close the page until it’s done.

  3. Try Incognito mode in Chrome.

  4. If you made many attempts, wait 1 hour (or up to 1 day if you hit daily limits), then try again.

  5. If using a card, check with your bank about SCA/3‑D Secure and card settings.

  6. Check your email from Deriv in case your cashier is restricted.

3

Hi Afternoon I tried several times it couldn’t resolve I don’t know why pls help me resolve the issue now pls

4

Please visit our Live Chat (located on our website), and our Customer Support Team will assist you in resolving the issue. You’ll need to share the details of your deposit method (with our LiveChat support team) so that we can assist you.