Problèmes de retraits

Mon compte à été bloqué et j’ai fournis tous les informations nécessaires mais ça ne marche toujours pas

We have responded via email to your registered email address 2 weeks ago requesting for more information.

Please check your email & respond to us accordingly to unlock your account. Take note that sharing your payment method will delay any of your withdrawal requests.

Thank you.

I would like to know in which option I will go for the verification of the mail since the mail c’mon mail and I use it a long time ago. I do not know where to go to actually verify my mail. ~~~~ Even it is with the mail I will answer you also finally I do not know any more what to do if you no longer want me to trade within your company please let me know.