Start Time Delay in SmartTrader

Hi Deriv Community,

Please be advised that the start time of the SmartTrader is when the contract is processed by our servers and the entry spot is the next tick thereafter.

Therefore the start time and the entry spot may differ from one another. However, this does not mean that there is a delay in the start time. The entry spot of the trade is the next tick available.

If you feel that you want to dispute a trade, we can always help to recheck the dispute further. Please refer to our post below:

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