Stolen platinum plus partner

1

I am a Platinum Plus partner with Deriv, yet no account manager has been assigned to handle my issues.

My referral link is not working — clients are not being added under my agency, and when I contact support, they refuse to register them under my account.

After 5 years of partnership, Deriv is taking my clients and stealing my commissions.

And now it has escalated further — Deriv is directly taking my clients.

They withdrew $8,406 from one of my client’s accounts without any reason or permission. They even blocked the live chat so he cannot contact you.

Even I am not getting any response.

Has working with Deriv become like this? What is happening? Can anyone explain?

2

Thank you for joining the community! We regret to note this. However, we would need to check further on your issue. Therefore, kindly reach out to us via live chat or WhatsApp, for better assistance and protection of your account’s data. We’ll work with you to resolve any issues as quickly as possible.