My trading is disabled on MT5
I am having the same problem
Hi @blawort-adultly-2. We are sorry to hear this. Please be informed that your MT5 account has been archived due to 60 days of inactivity. We sent you reminder emails 14, 7, and 1 day before your account was archived, hoping to keep you informed. To avoid this in the future, we recommend logging in regularly to keep your account active.
Our team has contacted you via email as well
If you have any questions, please visit our Help Centre or contact us via Live Chat and WhatsApp.
Hello
I logged in successfully to the new server but now it’s says trading disabled. Account, same issue as above
Hi @blanker-agonium-2, thank you for joining the community.
Please note that newly created MT5 accounts are activated for trading after the initial transfer of funds. Rest assured, your new account is active; however, trading will be accessible only after your first deposit.
To initiate a fund transfer to your MT5 account, please follow this link. If you haven’t yet replenished your Deriv account, you can explore the available deposit methods in your cashier.
Trading is disabled on my account and I have no idea why, I missed out on trades because of this
Trading is disabled on my account and I have no idea why.Can you help me please?