Same here , my currency account is disabled
Hi I’m getting the same problem
Hello
I logged in successfully to the new server but now it’s says trading disabled. Account
Hello my account is saying trading disabled for this account
Hi @averish-alabama-2! Please note that trading on MT5 accounts is only possible after an initial fund transfer.
We’ve confirmed that your MT5 account is active, but you will need to transfer funds before you can start trading. You can do this via the cashier section 1.
If you haven’t made a deposit into your Deriv account yet, you can explore various deposit methods available in your cashier. For further assistance, feel free to contact us through LiveChat and WhatsApp.
Hi @chancre-alatern-2! Please note that trading on MT5 accounts is only possible after an initial fund transfer.
We’ve confirmed that your MT5 account is active, but you will need to transfer funds before you can start trading. You can do this via the cashier section 1.
If you haven’t made a deposit into your Deriv account yet, you can explore various deposit methods available in your cashier. For further assistance, feel free to contact us through LiveChat and WhatsApp.
Hi, sorry i didn`t receive an email yet
Hello deeiv, I just funded my account but it says trading is disabled. Please fix
Dear @bedfast-albumin-2 , thank you for joining the community! We regret to note this. However, we would need to check further on your issue. Therefore, kindly reach out to us via LiveChat, for better assistance and protection of your account’s data. We’ll work with you to resolve any issues as quickly as possible.
Hello, my account says it’s disabled on server when I want to trade
Hello @borneol-alcanna-2, we’re truly sorry for the inconvenience. To make things right, our team has already reached out to you via email to address your case.
If you have any further inquiries or issues, don’t hesitate to contact us through LiveChat. We’re here to help and would be delighted to assist you further. Thank you!
Hello I’m also getting the same issue please can deriv act on this quick please
Hi @canteen-affaite-2, please note that our team has already reached out to you via email to provide explanations regarding your case.
If you have any further questions or require additional clarification, we encourage you to respond to the same email thread. This will allow our dedicated team to access your queries and assist you as quickly as possible.
Yes please thank you so much, my case was resolved by your team
Hi @canteen-affaite-2, thank you so much for confirming that the issue has been solved!
We’re happy our dedicated team has assisted you with this matter. If you have any other queries, please don’t hesitate to let us know! 
Also the link to live chat don’t work
Hi @acetoin-alfarga-1! Upon review, your MT5 account was trading disabled due to 30 days of inactivity. To prevent this in the future, just ensure you’ve login, transfer, or traded in the account within 30 days.
Rest assured, we’ve reactivated the trading for your MT5 account now. Appreciate your continuous support to Deriv.
As for contacting us via LiveChat, you may refer to this illustrative article on how to proceed and let us know if you still experience any issues, please:
I am also having the same issue.
I am getting the message “Trading for this account is disabled on the server”
Hi @burrish-adapter-2, we apologize for the inconvenience caused. Thank you for allowing us to investigate your feedback further.
We’re pleased to see that the issue has been resolved in your favor by our dedicated team. If you encounter any further problems, please don’t hesitate to contact us via LiveChat or WhatsApp. Thank you for your understanding!
trading disable also on my account what is the problem