Very disappointed my usdt hasnt reflected in my account despit doing everything correct

3 days ago I deposited to my Usdt wallet on deriv but till now am only speaking to a robot online which is not helpful at all …can’t I speak with real support members coz this is absolutely stressful for a legit platform like deriv .

Plz u can do better …

Pleas help me pleas I beg of u :pleading_face:

Thank you for joining the community! We regret to note this. However, we would need to check further on your issue. Therefore, kindly reach out to us via live chat or WhatsApp, for better assistance and protection of your account’s data. We’ll work with you to resolve any issues as quickly as possible.

Hi @caninal-ambassy-2, thank you for reaching out and we’re truly sorry to hear this — we understand how stressful it can be when a deposit doesn’t reflect.

To look into this further, we’ll need to verify your account details securely. Please reach out to us via Live Chat or WhatsApp and when connected, simply say “I want to speak to a human agent” — they’ll be able to investigate your deposit directly.

We appreciate your patience and we’ll do our best to get this sorted for you! :folded_hands:

¡Gracias por unirse a la comunidad! Lamentamos escuchar eso. Sin embargo, necesitamos investigar su situación. Por lo tanto, le pedimos que nos contacte a través del chat en vivo o WhatsApp para que podamos brindarle un mejor servicio y garantizar la protección de los datos de su cuenta. Trabajaremos con usted para resolver cualquier problema lo antes posible.