Website status: Where do I seek update for maintenance?

Dear members of the Deriv Community,

We would like to give you reassurance whenever the site is inaccessible.


You do not have to panic whenever you are unable to access our site. All you need to do is check the update on our status page which is

It is’s home for real-time and historical data on system performance.’s system status page provides an overview of our trading system status and uptime.

You may refer to the given link above to follow up on our operational status, scheduled maintenance, and incidents.

Just be reminded about we also have our scheduled MT5 Server maintenance which starts at 01:00 GMT** every Sunday . This process may take up to 2 hours to complete. Service may be disrupted during this time.

What if you trade were affected during the downtime? Again, don’t panic! You may contact us via LiveChat and provide us with the information of you trade, then we will investigate further from our end :slight_smile:

Deriv (Investments) Europe Ltd (W Business Centre, Level 3, Triq Dun Karm, Birkirkara BKR 9033, Malta) is licensed in Malta and regulated by the Malta Financial Services Authority under the Investment Services Act to provide investment services in the European Union (licence no. IS/70156). It is also authorised and subject to limited regulation by the Financial Conduct Authority in the UK. Details about the extent of our authorisation and regulation by the Financial Conduct Authority are available from us on request.

Deriv (Europe) Limited, W Business Centre, Level 3, Triq Dun Karm, Birkirkara BKR 9033, Malta, is licensed and regulated for synthetic indices by the Malta Gaming Authority (licence no. MGA/B2C/102/2000).

Deriv Investments (Europe) Ltd is authorised to deal on its own account and is both the manufacturer and distributor of its products.

This information is intended for Retail & Professional clients.

CFDs offered by Deriv Investments (Europe) Ltd are considered complex derivatives and may not be suitable for retail clients.They may be affected by changes in currency exchange rates; If you invest in this product you may lose some or all of the money you invest; The value of your investment may go down as well as up.
CFDs offered by Deriv Investments (Europe) ltd also come with a high risk of losing money rapidly due to leverage. 66% of retail investor accounts lose money when trading CFDs with Deriv Investments (Europe) ltd. You should consider whether you understand how CFDs work and whether you can afford to take the high risk of losing your money.

+18 Icon Please trade responsibly. For more information about responsible trading please click here.