I HAVE AN OPEN TRADE AND CANNOT ACCESS MY ACCOUNT AS THE DERIV SERVERS ARE DOWN. DERIV WILL REIMBURSE ME FOR ANY LOSSES OR I WILL PURSUE LEGAL MEASURES!!! SOUTH AFRICA SUPPORTS DERIV MASSIVELY AND I WILL MAKE SURE YOU DO NOT SIGN A SINGLE CLIENT IN SA EVER AGAIN!!!
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Hi @amorant-afdecho-2 , thank you for joining the community! We would like to apologize for the inconvenience you have experienced today. Kindly be informed that there is a weekly maintenance for the MT5 platform.
You may check our Community article below for more information on the weekly maintenance.
If your trades are affected, kindly contact us via Live Chat and we will be more than happy to assist you.