What to do if my credit/debit card has been blocked/canceled/stolen/lost and how do I use a new card?

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Credit/Debit Card Blocked/Canceled/Stolen/Lost

If your credit/debit card has been blocked/canceled/stolen/lost, kindly provide us with proof of card closure letter issued by your bank via LiveChat and make sure that the letter is notarized by your bank for further assistance.

Once, we have verified your card closure letter, kindly proceed to make a new deposit using the newly replaced card, in order to register it on your profile for future withdrawals.

You may also browse through the list of payment methods offered via the Cashier page through the links below:

Deriv.com: Deriv App | Deriv

Should you have any queries, we are always available to assist you in any inquiries. So, please do not hesitate to contact our team via LiveChat. :bulb: