Skrill and Neteller Deposit issue
If you deposited your Skrill or Neteller wallet using Mastercard, you will not able to deposit this amount to your account. It is due to the restriction set by the Mastercard on Skrill / Neteller e-wallets due to the restriction set up by the wallet provider.
Even if you transfer this amount to a different Skrill / Neteller e-wallet this amount still will be blocked and not available for deposits to our website as the initial resource of funds was MasterCard.
Thus, we would advise you to deposit your Skrill / Neteller wallet using a VISA card.
For more information, you may contact us via LiveChat for further assistance