Why is etherium withdraw is not going through?

I’ve use like 3 addreses to withdraw to my wallet, but it keeps on pending. Please I wanna know if it’s my wallet or Deriv. I’ll like to know if I can use LUNO blockhain, and smooth time to make withdrawal please.
Team Deriv

The same thing is happening to me.

I can’t withdraw from ETH to another ETH wallet address… what is happening