WIthdrawal refusing from deriv

Deriv is refusing my withdrawal from 2days they told me bank will take time or they done from thier end completed but making fool

Hi @butties-advowry-2, thank you for joining our community! We are sorry to hear regarding your withdrawal, kindly be informed that your withdrawal has been processed from our end. However, there are additional processes that are required according to the payment method you used and these additional processes are not us.

The standard withdrawal processing time required by UPI is 1-5 working days which excludes Saturday, Sunday and Public Holidays.

If you do not receive your funds after 5 working days, please contact us and we will assist you accordingly.

Should you have any questions, please visit our Help Centre or contact us via Live Chat and WhatsApp.