hello support,
its almost a week now since my address verification is going and my withdrawal has been disabled.
please i need this to be done urgently as its affecting my deals.
thanks
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Hello, I can deposit into my deriv account via mobile money but how come I can’t withdraw via the same?
me tienn bloqueado el cajero de binary no puedo retirar ni hacer transferencias internas, como hago ya que he enviado de todo y no me solucionan
Mine too it been a week now I can’t withdraw I can’t deposit my cashier is locked
Please help
buenas tardes mi cuenta de binary no me permite realizar retiros que debo hacer
I have the same issue. How is possible I can also deposit but can’t withdraw
Hello @bewares-airfare-2 , we’re truly sorry for the inconvenience. To make things right, our team has already reached out to you via email to address your case. If you have any further inquiries or issues, don’t hesitate to contact us through LiveChat. We’re here to help and would be delighted to assist you further. Thank you!
Plz can anyone help , my account disabled and she give me Gmail did not work , even withdraw or anything i am not received any messages in this email what can do
Hi @binotic-agreers-2, thank you for joining our community. We noticed that you have reached out to us via Live Chat for support. If your issue has not been resolved, kindly contact us via Live Chat or Whatsapp for further assistance, for the security of your account. Hope this clarifies. Thank you.
Hallo i have two time withdrawl but deposit it is ok, but withdraw is stressing people , so i said is it possible my deriv to replace agent in deriv , or what can deriv improve like withdraw?
Hello @binotic-agreers-2 , we’re truly sorry for the inconvenience. To make things right, our team has already reached out to you via email to address your case. If you have any further inquiries or issues, don’t hesitate to contact us through LiveChat. We’re here to help and would be delighted to assist you further. Thank you!
On 31 October 2024 I deposited and amount of 10GBP of which it 12.98USD moreover I then grow my account to 64.73 then I wake up in the morning the money was gone on my MT5 if contact derive they refuse to pay my money back.
Hi @byrlaws-acerate-2. Thank you for reaching out to us. Upon checking further on your account, we noticed the respective team has responded to you via email with Ticket ID: CCIKU. We recommend you refer to the email sent to you for more clarification.
We hope the above information is helpful. Thank you.