Balance update

Hello everyone

Hope you are well

I made a deposit on my deriv there is one hour and even received a notification through a mail but so far my balance is still zero. Is it normal or ??

Hello @chukkar-algesis-2,

We sincerely apologize for the inconvenience you’re experiencing. Our team has contacted you via email to resolve the situation. If you have any additional questions or concerns, please feel free to reach out to us through LiveChat. We would be happy to assist further.

Thank you!