my real account on deriv website showing balance 00

why my real account on deriv website is showing account balance 00 when i have $9 in it?? its showing unavailable but on mt5 trading platform account balance is $9

Hello @aladdin-additum-2 ,

Thank you for joining the community and for leaving us a comment.

For better protection of your account’s data, you may reach out to our Customer Support team which is available 24/7 via the Live Chat.
We will work with you to resolve any issue as quickly as possible.

Thank you.