Kindly Activate my real account.

Hello, I joined Deriv last week, but I have problems switching from my demo account to the real one. The real one has 0.00 but when I switch and try to run the Bot, it does not prompt me that there are no funds, it picks the demo account balance. It also gives me the one fiat currency response.

Sometimes the real account takes me back to the registering process.

1 Like

Dear @buckpot-affixed-2, thank you for joining the community. We regret to note this. Please note that we would need to check further on your issue. Kindly reach out to us via LiveChat for better assistance and protection of your account’s data. We’ll work with you to resolve any issues as quickly as possible.

تسليم حزمه المساعدات الامريكيه الخاصه بي

عزيزي @caserne-albinic-1 لم نتمكن من فهم سؤالك. يرجى الاتصال بدعم العملاء لدينا لمزيد من المساعدة.