Real account not showing on my page

Hello. My real account isn’t showing when I login to deriv website but I am able to login on mt5 and trade. How do I resolve this?

Dear @brownly-accites-2, thank you for joining the community! We regret to note this. Our Customer Support is available 24/7, kindly reach out to us via LiveChat, for better assistance and protection of your account’s data. We’ll work with you to resolve any issues as quickly as possible.

Dear Fabiana
I’m Pretty frustratrated for the past wasted few hours, where in the world does one log into Live Chat???
My Deriv MT5 Demo account works via Mobile app, yet my funded “Real” account shows it is funded (reflects my deposit), yet somehow its either not activated…attempts to get my charts in is also failing.
Please help!