Hi Deriv Community Members,
It is our payments policy that you would need to withdraw the same method that you have deposited.
However, it depends on your payment methods. If your payment method is not available for withdrawal then you are allowed to use a different payment method to withdraw your funds.
Please refer to the guideline below to check whether you are allowed to withdraw using different payment method.
Deposit using MasterCard : If you deposit using MasterCard, you need to withdraw the funds using E-wallets.
Deposit using VISA Card : If you are unable to withdraw the funds using VISA Card due to card processor limitations, you need to withdraw the funds using E-wallets.
Deposit using Ewallets/ Online banking : If the E-wallet/ Online banking option is not visible on your withdrawal section, you are allowed to use a different payment method to withdraw your funds.
Disclaimer : This is subjected to internal’s review
Hope this information helps
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