Cannot see wire transfer as an option

Payments & Transactions
1

I am trying to make a deposit. I have a bank account, a MasterCard, and a crypto account. MasterCard is denied due to my location, and I cannot see crypto or wire transfer as an option.
Is there a way to enable these?

2

Hello @amylose-abaddon-4 ,

Thank you for joining the community and for leaving us a comment.

We are truly sorry to hear that you are facing such an inconvenience.

For better protection of your account’s data, you may contact our Customer Support team which is available 24/7 via the Live Chat.

We will work with you to resolve any issue as quickly as possible.

Thank you.

3

How can I contact the support team?
If I try the only chat or whatsapp, I can only talk to a virtual agent.

4

Hi @amylose-abaddon-4 ,

Thank you for getting back to us.

Please note that you can request to talk to an agent on the Live chat.

In order to navigate the Live Chat option better, please read through the following article

Thank you

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