cashier blocked

my cashier is blocked and live chat am communicating with a bot that can not assist me, i have not received any email regarding this matter. can i withdraw my profits i need to pay my rent. Just hope i am not scammed

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Same thing happen with me, they not replying since 12 hrs

Hello @affreux-adsmith-2,

We’re truly sorry for the inconvenience.

To make things right, our team has already reached out to you via email to address your case. If you have any further inquiries or issues, don’t hesitate to contact us through LiveChat.

We’re here to help and would be delighted to assist you further. Thank you!

i already raised a ticket for it & do many times live chat … but there is no response from your side

Hello @affreux-adsmith-2 , we’re truly sorry for the inconvenience. To make things right, our team has already reached out to you via email to address your case. The relevant team is currently checking your case and will reply you via the same email. If you have any further inquiries or issues, don’t hesitate to contact us through LiveChat. We’re here to help and would be delighted to assist you further. Thank you!