Deposit is locked

Deposit is locked and I can’ fund my account and I have submitted all documenta.

Hi @billons-aladdin-2, thank you for joining our community! :smile: We are sorry you are experiencing this. However, the relevant department is currently handling your case. You may expect a reply from them in 1 working day. Should you have any inquiries regarding your case, kindly contact us via Live Chat, Whatsapp, or you may also reply to the email that was sent to you. We thank you for your kind understanding and patience in this matter.